Help & Frequently Asked Questions
Welcome to PRJKT 00. We're here to make your experience as seamless as possible. Browse the topics below — and if you need further assistance, don't hesitate to reach out.
Orders & Payments
How do I place an order?
Simply browse our collections, select your desired piece, choose your size, and click Add to Cart. Follow the checkout steps to complete your purchase securely.
What payment methods do you accept?
We accept all major credit and debit cards, as well as other payment options available at checkout. All transactions are processed securely.
Can I modify or cancel my order after placing it?
Orders are processed quickly to ensure fast delivery. If you need to make changes, please contact us as soon as possible after placing your order and we'll do our best to assist you.
Shipping & Delivery
Where do you ship?
We ship internationally. Shipping options and delivery times will be displayed at checkout based on your location.
How long will my order take to arrive?
Delivery times vary by destination. Once your order is dispatched, you'll receive a confirmation email with tracking information so you can follow your shipment.
How do I track my order?
Once your order has shipped, you'll receive an email with a tracking number. Use it on the carrier's website to monitor your delivery status.
Returns & Exchanges
What is your return policy?
We want you to love your PRJKT 00 piece. If you're not completely satisfied, please contact us within 14 days of receiving your order to initiate a return or exchange.
How do I return an item?
Reach out to us with your order number and reason for return. We'll guide you through the process step by step.
Are returns free?
Return shipping costs may apply depending on your location and the reason for the return. We'll provide all relevant details when you contact us.
Products & Care
What materials are used in your clothes?
Our garments are crafted from carefully selected premium fabrics, designed for both comfort and durability. Each piece is made to maintain its quality and shape wash after wash.
How do I care for my clothes?
Care instructions are printed on the label inside each garment. As a general rule, wash at low temperatures, avoid tumble drying where possible, and iron on a low setting to preserve the fabric and print quality.
How do I find my size?
Each product page includes a size guide to help you find the best fit. If you're between sizes, we recommend sizing up for a more relaxed fit.
Still Have Questions?
We're always happy to help. Reach out to us directly and we'll get back to you as soon as possible.
Email: mitkobadjakov7@gmail.com
Mobile: +389 79 377 521